Privacy Policy

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device and your interactions with the Site. This includes:

a. Device Information
Automatically collected data may include:
- IP address
- Browser type and version
- Time zone
- Pages or products viewed
- Referring/exit URLs
- Information about how you interact with the Site

We collect Device Information using technologies such as:
- Cookies – small data files stored on your device
- Log files – track actions on the Site
- Web beacons, tags, and pixels – used to analyze user behavior

Learn more about cookies and how to disable them at www.allaboutcookies.org.

b. Order Information
When you make a purchase or attempt to purchase, we collect:
- Name
- Billing and shipping address
- Payment details (including credit card info)
- Email address
- Phone number

Together, Device and Order Information are referred to as “Personal Information.”

2. How We Use Your Personal Information

We use your Personal Information to:
- Process and fulfill orders
- Communicate with you regarding purchases or inquiries
- Screen for fraud or risk
- Improve our website performance and marketing strategies
- Send marketing communications (only in line with your expressed preferences)

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us run our business:

- Shopify powers our online store. View their Privacy Policy here: https://www.shopify.com/legal/privacy
- Google Analytics helps us understand website usage. Learn more: https://www.google.com/intl/en/policies/privacy/

You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also disclose personal data when required to comply with legal obligations or to protect our rights.

4. Consent

By using this Site, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

5. Your Rights Under Canadian Law

As a Canadian resident, you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw your consent (subject to legal and contractual restrictions)
- File a complaint with the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at: info@natkay.com

6. Data Retention

We retain your Order Information for our records unless and until you request that we delete it. Device Information may be retained for analytics and security purposes.

7. Data Security

We implement reasonable technical and administrative safeguards to protect your data. However, no method of transmission over the Internet or storage system is 100% secure.

8. Behavioural Advertising

We may use your Personal Information to deliver targeted ads based on your browsing activity. For more on how this works, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

9. Do Not Track

Please note, we do not modify our data collection in response to Do Not Track signals from browsers.

10. International Users

This Site is primarily operated in Canada. If you are visiting from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or the United States.

11. Minors

This Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe your child has provided personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or for legal and regulatory compliance. The latest version will always be posted on this page with the effective date.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact:

Nat Kay
Email: info@natkay.com